Raghu Krishnaiah is the senior vice president
of Performance Excellence for Kaplan University Group (KUG). As an advisor to the
President, Mr. Krishnaiah plays an integral role in helping Kaplan University deliver
to its strategy. He is also responsible for the oversight and strategic
leadership of KU’s business analytics, contact center metrics and planning,
technology product management, and project execution.
For the past 10 years, Mr.
Krishnaiah has held executive management positions with companies in
high-growth and turnaround situations.
Prior
to joining the University in 2010, Mr. Krishnaiah served as interim chief executive
officer for an international healthcare company. During his tenure there, he accelerated
the company’s growth by migrating it into
business-direct channels, launching new portfolio products, and expanding sales
into Southeast Asia.
Prior to that, Mr. Krishnaiah
served as
chief executive officer of a multinational technology company that provided
retail financial services firms with SaaS-based risk-management, data analytics
and micro-payment tools. He has also served as executive vice president/managing
director for Greenpoint Financial (now Capital One), chief operating officer
for CustomerAsset (now FirstSource), senior manager at Mitchell Madison Group
and as a senior systems engineer at TRW.
Mr. Krishnaiah holds a Master’s of Business
Administration from The Wharton School at the University
of Pennsylvania. He also has a Master of
Science in Electrical Engineering and Computer Science and a Bachelor of
Science in Electrical Engineering from the Massachusetts Institute of
Technology.