Accessing your online education at Kaplan University is simple, with technical support available 24/7. As part of the admissions process, you are required to demonstrate certain competencies in the use of technology. Before enrolling, students will be asked to confirm that they have the following abilities:
- Use email to correspond with faculty, staff, and students
- Access, create, and save documents in Microsoft® Office® formats*
- Browse the Web including downloading and installing common plug-ins and configuring common browser options
- Configure and run applications, including an antivirus application to ensure that the student's system is secure and transmitted files are virus free
Hardware, Software, and Internet Access
To enroll in classes online, you must have access to a computer with the following minimum requirements:
Hardware:
- A PC running a Microsoft Windows Operating System (XP, Vista, or Windows 7; please note, release candidate versions are not supported) or Mac OS X with the operating system’s minimum requirements for processor, memory, and hard drive (See the Microsoft or Apple website for minimum requirements)†
- At least 10.0 GB of free hard-drive space (additional space may be needed for multimedia files)
- 1024 x 768 monitor with a 16-bit or greater video card (24-bit preferred)
- DVD-ROM drive or CD-ROM drive
- Sound card with speakers and microphone (for selected courses)
Software:‡
- A Microsoft Windows Operating System (XP, Vista, or Windows 7; please note, release candidate versions are not supported) or Mac OS X
- Microsoft Office 2007 or a more recent version of the Microsoft Office software suite; students also have the option of accessing Microsoft Office web applications through KU Campus§
- A current antivirus and antispyware application that is updated regularly
- Internet Explorer 8.0 or a more recent version, or Firefox 5.0 or a more recent version#
- Adobe® Reader® 8.0 or a more recent version (free download)
- Adobe Flash Player 9.0 or a more recent version (free download)
- Sun Java 2 SDK (Java 1.5) or a more recent version for PC (free download)
- Classic Java (MRJ 2.2.5) or a more recent version for Mac (free download)
- AOL Instant Messenger (free download)
Internet/Email:
- An Internet service provider (ISP)
- A dedicated, reliable 128 Kbps or faster Internet connection
- An email address and account will be issued to all Kaplan University students for use within their courses.
Some courses have additional software and hardware requirements. For a complete listing, Click
here
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For more information, chat live or call an Admissions Advisor at 866.527.5268 (Toll Free).
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To be a part of Kaplan University’s online learning program, you will need an Internet service provider (ISP). An ISP supplies access to the Internet for a monthly fee. In many areas, cable TV and digital telephone services offer high-speed Internet access. Kaplan University does not provide access to the Internet as part of its agreement. Check your local phone book for a list of ISPs.
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