Prospective Students

If you have questions about admissions requirements, financial aid, scholarship options, or need help determining which program is right for you, contact an Advisor.

Telephone: 866.527.5268 (Toll Free)

International: Email: international@kaplan.edu, Telephone: +954.515.4015

TTY Telephone: 866.572.6026 (Toll Free) 

(TTY service is available for the hearing and speech impaired.)

Email: infoku@kaplan.edu

Currently Enrolled Students

Do you need help choosing courses to meet degree requirements or some guidance on getting the most out of your studies? If so, contact your Academic Advisor.

Academic Advising Telephone: 866.522.7747 (Toll Free)

Email: academicadvising@kaplan.edu

24-7 Student Support Desk and Technical Support

If you need help retrieving your KU Campus password or solving other academic issues, contact the Student Support Desk. Technical Support can help you with course access and student email issues, and offer troubleshooting assistance.

Telephone (Student Support Desk/Technical Support): 866.522.7747 (Toll Free)

Email (Technical Support): techsupport@kaplan.edu

Location (Student Support Desk/Technical Support): 6301 Kaplan University Avenue, Fort Lauderdale, Florida 33309

Registrar

Contact the Registrar’s Office for transcripts, enrollment verifications, and deferment requests.

Telephone: 866.522.7747 (Toll Free)

Fax: 800.588.4127 (Toll Free)

Location: 550 West Van Buren Street, 7th Floor, Chicago, IL 60607

Questions, Complaints, Suggestions

Feel free to contact us with your questions, complaints, and suggestions.

Telephone: 954.515.3296

Telephone (Toll Free): 877.836.5813

Download the Grievance Procedures Document (.pdf)

Grievance Process, State Agencies Contact List